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Frequently
Asked
Questions
Quick answers for Clients and Helpers. Use the search to find what you need.
Account & Authentication
How do I create an account?
I forgot my password. How can I reset it?
Do I need phone verification?
Clients – Services & Booking
How do I request a new service?
Where can I manage my existing requests or bookings?
How do notifications work for clients?
Helpers – Bidding, Documents & Onboarding
How do I become a helper?
Where can I find available services to bid on?
How do I upload documents (ID, background check)?
How do I complete Stripe onboarding?
Payments & Invoices
Where do I view receipts and invoices?
Which currencies are supported?
Companies & Teams
Can helpers manage or join companies?
Messages & Notifications
Where can I message clients/helpers?
I'm not seeing live updates. What should I check?
Language & Localization
How do I change the site language?
Support
How do I contact support?
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